Privacy Policy & SMS Terms of Service

Effective Date: September 1, 2026

Website: https://shumakerelec.com

Company: Shumaker Electric LLC

At Shumaker Electric LLC, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your information, as well as the terms governing our SMS text messaging services.

What Personal Information We Collect

We collect information that you voluntarily provide to us when filling out contact forms, requesting service quotes, registering an account, or communicating with us via phone or text message. This information may include:

• Contact Data: Full name, physical address, email address, and telephone number.

• Service Details: Information regarding your electrical service requests or business inquiries.

• Technical & Usage Data: IP addresses, browser types, and cookie data collected automatically when navigating our site.

How Personal Information Is Used

We use the information we collect for general business operations, including:

• Providing, operating, and maintaining our electrical services.

• Responding to customer inquiries, scheduling appointments, and delivering customer support.

• Sending transactional messages, service updates, and account notices.

• Improving website functionality, security, and spam detection.

SMS Terms of Service & Mobile Messaging

By opting into SMS text messaging from a web form, service request, or any other medium, you agree to receive text messages from Shumaker Electric LLC.

• Types of Messages: Text communications include transactional messages, conversational replies, service updates, appointment reminders, and account notifications related to your electrical service inquiries.

• Messaging Frequency: Message frequency varies based on your ongoing interactions and service requests with us.

• Costs: Message and data rates may apply depending on your mobile carrier plan.

• Opt-Out Instructions: To opt out of receiving text messages at any time, reply STOP to any SMS message you receive from us.

• Support: For assistance, reply HELP to any message, or visit our website at https://shumakerelec.com.

SMS Consent & Privacy Protection

• SMS consent and phone numbers collected for text messaging purposes will not be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes under any circumstances.

• SMS consent is not shared with third parties.

Who Personal Information Is Shared With

We keep data sharing to the absolute minimum required to perform business services:

• Service Providers: We may share necessary personal information with trusted service providers who assist us in operating our business (such as web hosting, analytics, spam detection, or cloud phone communications like RingCentral) strictly to perform authorized services on our behalf.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies & Analytics

Our website uses standard cookies to enhance user experience:

• Functional Cookies: Remembers preferences and login sessions for user convenience.

• Analytics & Embedded Content: Articles or pages on this site may include embedded content (e.g., maps, videos). Embedded content from third-party sites behaves as if you visited the other website, and those sites may collect data, use cookies, or track your interactions.

Data Retention & Your Rights

• Retention: We retain collected personal data for as long as necessary to fulfill service obligations, satisfy legal requirements, or manage ongoing customer accounts.

• Your Rights: You have the right to request access to, correction of, or deletion of the personal data we hold about you. To submit a data request, please contact us using the information below.

Contact Us

For questions regarding this policy or our messaging terms, please contact us:

• Website: https://shumakerelec.com